- Exchange can be done within 2 working days from date of purchase
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Customers may get a refund within 4 working days of purchase provided the product is in original packing and all tags attached.
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No exchange/ refund possible without sale invoice.
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Used products are not refundable/exchangeable/claimable.
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No service warranty for sales/promotional items.
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No exchange/no claim/no refund on sales/promotional items.
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Accessories are neither exchangeable nor refundable.
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Claim / repairing processing time is 15 working days only.
- Our refund policy procedure typically requires 5 to 10 working days for processing.
- In the event that a customer cancels an order without providing a valid reason after completing an online payment, a cancellation fee of 10% of the total order value will be applied.
- Multani Mangoes has the authority to cancel orders for any reason, such as out of stock, pricing errors, or credit card payment declined. Once the order has been shipped, a shipping confirmation will be sent with tracking information.
For queries, complaints and suggestions.
UAN: +92 340 0992626
DELIVERY TIME
- Cities of Pakistan: 3 - 5 working days
In case of sale, natural disasters, strikes, extended public holidays, e.t.c. deliveries might be delayed.
